Spark*l Return Policy

We understand the uncertainty of online shopping, and we ultimately want you to be satisfied with your Spark*l purchase. While we do not accept order cancellations, we will always do our best to work with you to find a return solution that works for your unique situation. As part of our satisfaction guarantee, we offer various return and exchange options to suit your needs.

We believe in treating our customers with respect and understanding because each customer’s case is unique, just as our accessories are all unique and one-of-a-kind. Please email us at hello@sparklbands.com, and we will be happy to help solve your return case and help you find the perfect accessory for you!

Refunds, Refurbishment & Exchange Policy

Additional Policies

International Return Policy

Please email hello@sparklbands.com with the subject “Return Request,” and our returns department will be happy to assist you. If you are in need of a Repair, we will pay for the shipping. If you are requesting a Refurbishment, you will be responsible for all shipping costs.

Please Note

We understand purchasing an item online is risky. We are a small business and can not keep up with "chronic returns." If we find misuse of our return policy or negative behavior toward our Spark*l team, we reserve the right to adjust this policy or remove the opportunity for returns and exchanges entirely.  

Exchanges & Returns

We understand the uncertainty that comes with online shopping and we ultimately want you to be satisfied with your Spark*l purchase. We will always work with you to find a return solution that works for your unique situation. As part of our satisfaction guarantee, we offer a variety of return and exchange options to suit your needs. 

We believe in treating our customers with respect and understanding because each customer’s case is unique, just as our bands are all unique and one of a kind. Please visit our Exchanges & Returns Portal by clicking the button below to begin your return process. You can also email us at hello@sparklbands.com and we will be happy to help solve your return case and help you find the perfect band for you!

Please visit our Exchanges & Returns Portal by clicking the button below to begin your return process and receive a free return shipping label. If you have any questions, please email us at hello@sparklbands.com. We're more than happy to help find the perfect band for you!