VIP Program

It's the ultimate way to earn points and enjoy perks just for shopping at Spark*l. Each VIP tier comes with its own rewards, exclusive access and new experiences.

Anyone can join. The program is open to everyone who provides valid, accurate personal information when making a purchase on sparklbands.com or in the Spark*l app.

Make a purchase on sparklbands.com or in the Spark*l app and you're enrolled automatically. Please provide valid, accurate personal information, including an email address you can easily access.

Yes. Joining the Spark*l VIP Rewards Program is free.

Your first purchase enrolls you automatically. At checkout we ask only for your first and last name, your email address and, if you like, a mobile phone number. Please use an email address you can easily access.

No. We ask for an email address with your first purchase so we can identify your account, but you don't need to subscribe to email marketing to join. To receive every email about your VIP status, rewards and exclusive opportunities, please subscribe to our emails.

No. You can add a phone number when you place an order, but you don't need to provide one, or subscribe it to marketing, to join the program.

Yes. Spark*l takes the confidentiality and security of your personal information seriously. Please see our Privacy Policy for details on how we protect it.

You earn points whenever you make a purchase on sparklbands.com or in the Spark*l app. Once you earn enough points, you join a VIP tier and get immediate access to that tier's exclusive rewards and benefits.

Just start shopping. Make sure you're signed in with the right email address at checkout so your points land in the correct account. We're not able to combine accounts.

Points are added to your account after your purchase. Balances update daily, so please allow a day for your balance and status to show.

Visit your Spark*l account page on sparklbands.com. You'll see your points balance and how many points you need to reach the next tier. Balances update daily, so please allow a day for your balance and status to show. We also send a monthly email with your balance.

Points are based on your net spend on qualifying items, rounded up to the dollar. Net spend is the amount spent on qualifying items after returns and discounts.

Shipping, taxes, tips, and anything paid for with a gift card or app credit don't earn points. Buying a gift card does count toward your points total.

You can make qualifying purchases on sparklbands.com and in the Spark*l app with any checkout payment type, such as Afterpay.

Point Events are special promotions with extra ways to earn. Watch for limited-time events where select items earn bonus points, or fun activities that earn extra points. Shopping during these events is a lovely way to reach your next VIP tier sooner.

If your return is refunded to your original form of payment, the points earned on those items are deducted from your balance at the time of the return. Refunds to store credit or app credit don't deduct points.

Points expire 6 months from the date you earn them. If no order is placed within that 6-month window, points begin to expire on a rolling basis. As long as you keep placing orders, your points stay active.

Becoming a VIP is the best way to enjoy everything Spark*l has to offer.

Your tier is based on the points you earn in a calendar year. Once you qualify, your status lasts for the rest of that year and all of the following year. Each tier's minimum needs to be met again every year.

For example: you earn 10,000 points by spring 2026, so you're Rose Gold VIP for the rest of 2026 and all of 2027. You keep shopping and reach 30,000 points in the fall of 2026, so you move up to Black VIP, also through the end of 2027. On January 1, 2027, your points reset. If you earn only 5,000 points during 2027, you'll be Silver VIP the following year.

Points reset and tiers are reviewed on January 1 every year, so earn your tier's minimum each year to keep your status.

• Silver VIP: 2,000 points minimum
• Rose Gold VIP: 10,000 points minimum
• Black VIP: 30,000 points minimum
• Platinum VIP: 50,000 points minimum

See the VIP tiers table above for every tier's benefits. Questions about your VIP benefits? Email our Concierge Team at hello@sparklbands.com, Monday–Friday, 8 AM–4 PM Pacific Time. We reply within 2 business days.

You'll receive a congratulations email welcoming you to your new tier and outlining your new rewards, which you can start using right away. Your account page will also show your current points balance and your new tier.

Congratulations, and welcome to the VIPs. You have immediate access to every reward and benefit of your tier, and you keep your new status until the end of next year. If you need help, email hello@sparklbands.com.

Visit your Spark*l account page on sparklbands.com.

Earn at least your tier's minimum points, or a higher tier's, before December 31, when tier status is reviewed.

Your status lasts through the end of the year after you earn it. If you don't reach your tier's minimum again during that year, on January 1 your status moves to the tier your points qualify for, or to no tier if you're under 2,000 points.

Email our Concierge Team at hello@sparklbands.com, Monday–Friday, 8 AM–4 PM Pacific Time. We reply within 2 business days.

Accounts can't be combined, and rewards can't be moved between accounts. Please use an email address you can easily access for your Spark*l VIP account, and place all of your Spark*l purchases with that same email.

Email our Concierge Team at hello@sparklbands.com, Monday–Friday, 8 AM–4 PM Pacific Time. We reply within 2 business days.

Once your account is canceled, you'll no longer have access to VIP rewards or VIP emails.